Crash logs tell us what the app was doing just prior to the crash.To find a log file, please sync your iPhone (iPod/iPad) and then locate the correct log file for the app using the path for your OS. The log file’s name will start with the app’s name.
OS X
In Finder, press the option key, open the Go menu and then
choose Library. Navigate to
~/Library/Logs/CrashReporter/MobileDevice/<your iPhone’s name>/. Once you’ve found the correct file(s), please send it back to us.
Windows XP
C:\Documents and Settings\Application Data\Apple computer\Logs\CrashReporter\<your iPhone’s name>\
Once you’ve located the correct file(s), please send it back to us.
Windows 8/7
C:\Users\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\<your iPhone’s name>\
Once you’ve located the correct file(s), please send it back to us.